2.4 KiB
2.4 KiB
- English Lesson
- Intro
- be on my notice
- hand in my notice = submit
- lay-offs = cuts
- foot the bill
- to come up = to happen
- at the client's request
- Emails Ctd
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- Start with appropriate greeting (salutation)
- Dear Sir or Madam (when we don’t know the recipient’s name)
- Dear John (v. formal)
- Hello/Hi John (casual, neutral)
- Hi there (more informal)
- John, (more professional, though informal)
- Hello, (to multiple recipients)
- Hello Jennifer and Marion,
- Ongoing conversion
- no greeting at all?
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- follow with short courtesy
- I hope you're well (simple polite phrases, don't need an answer)
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- explain you WHYs
- make it as short as possible: make you purpose clear quickly not to make others make out
- FORMAL
- I’m writing in connection with with regard to regarding/concerning sth
- I wanted to follow up on… and
- I would like to ask about…
- **LESS FORMAL opening sentences **
- Do you know when the data base issues will be fixed?
- Let’s confirm our plans this month.
- How will the new budget affect our…
- **TO EXPRESS A WORRY: **
- I’m concerned about…
- I need to bring sth to attention…
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- give details of you WHYs
- with emails, less is more.
- try to limit yourself to 2-3 sentences
- (INTRO) I'm writing regarding issues we've been having with our database. (INTRO) Both clients and staff have been experiencing severe problems for several days now. We are unable to update records or accessing information on customer interaction. This is costing us larger amounts of money, both in times spent trying to fix the problem and in lost sales.
- I'm concerned about the number of sick days staff have been taking recently. Staff in the IT Department of taken a total of 44 sick days so far this month compared to a total of 23 for last month and just 18 for the previous month this is affecting productivity and also placing a lot of stress on the employees who do come to work.
- In both cases your writing to describe a problem. you can include a lot of useful information in two sentences if you have more than 1 point to making your email you can repeat this pattern first put a short sentence to introduce your point then at a paragraph with two to three sentences to add details you can move from one point to another using a phrase like
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- Intro