diff --git a/journals/2023_04_24.md b/journals/2023_04_24.md
index 51e4b8c3..51fbc739 100644
--- a/journals/2023_04_24.md
+++ b/journals/2023_04_24.md
@@ -17,5 +17,9 @@
 			- Hello Jennifer and Marion,
 			- Ongoing conversion
 				- no greeting at all?
+		- follow with short courtesy
+			- I hope you're well (simple polite phrases, don't need an answer)
+		- explain you WHYs
+			- make it as ashort as possible: make you pur
 	-
 	-
\ No newline at end of file