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Matthias Eckert 2023-04-24 09:20:36 +02:00
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- 4. give details of you **WHY**s
- with emails, less is more.
- try to limit yourself to 2-3 sentences
- (INTRO) I'm writing regarding issues we've been having with our database. (INTRO) Both clients and staff have been experiencing severe problems for several days now. We are unable to update records or accessing information on customer interaction. This is costing us larger amounts of money, both in times spent trying to fix the problem and in lost sales.
- I'm concerned about the number of sick days staff have been taking recently. Staff in the IT Department of taken a total of 44 sick days so far this month compared to a total of 23 for last month and just 18 for the previous month this is affecting productivity and also placing a lot of stress on the employees who do come to work.
- (INTRO) I'm writing regarding issues we've been having with our database.
(DETAILS) Both clients and staff have been experiencing severe problems for several days now. We are unable to update records or accessing information on customer interaction. This is costing us larger amounts of money, both in times spent trying to fix the problem and in lost sales.
- (INTRO) I'm concerned about the number of sick days staff have been taking recently.
(DETAILS) Staff in the IT Department of taken a total of 44 sick days so far this month compared to a total of 23 for last month and just 18 for the previous month this is affecting productivity and also placing a lot of stress on the employees who do come to work.
- In both cases your writing to describe a problem. you can include a lot of useful information in two sentences if you have more than 1 point to making your email you can repeat this pattern first put a short sentence to introduce your point then at a paragraph with two to three sentences to add details you can move from one point to another using a phrase like