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journals/2023_04_24.md

@@ -7,7 +7,7 @@
 		- to come up = to happen
 		- at the client's request
 	- Emails Ctd
-		- Start with appropriate greeting (salutation)
+		- 1. Start with appropriate greeting (salutation)
 			- Dear Sir or Madam (when we don’t know the recipient’s name)
 			- Dear John (v. formal)
 			- Hello/Hi John (casual, neutral)
@@ -17,18 +17,23 @@
 			- Hello Jennifer and Marion,
 			- Ongoing conversion
 				- no greeting at all?
-		- follow with short courtesy
+		- 2. follow with short courtesy
 			- I hope you're well (simple polite phrases, don't need an answer)
-		- explain you WHYs
+		- 3. explain you WHYs
 			- make it as short as possible: make you purpose clear quickly not to make others make out
-		- FORMAL
-			- I’m writing in connection with
-			  with regard to
-			  regarding/concerning sth
-			- I want**ed** to follow up on… and
-			-
-			- I **would like** to ask about…
-		- LESS FORMAL opening sentences
-			-
+			- FORMAL
+				- I’m writing in connection with
+				  with regard to
+				  regarding/concerning sth
+				- I want**ed** to follow up on… and
+				- I **would like** to ask about…
+			- **LESS FORMAL opening sentences **
+				- Do you know when the data base issues will be fixed?
+				- Let’s confirm our plans this month.
+				- How will the new budget affect our…
+			- **TO EXPRESS A WORRY: **
+				- I’m concerned about…
+				- I need to bring sth to attention…
+		-
 	-
 	-